Is the design of the product final?
Yes, the design of WALLZAP is ready for mass production, and we currently don’t anticipate making major changes. However, as we explore the possibility of adding a removable wall tape option as an add-on in the pledge manager, there might be minor adjustments to the placement and design of the screw holes on the back of the wall magnet. Rest assured, any changes made will be in the best interest of product functionality and aesthetics.
Last updated: October 17, 2023 02:28
What's the difference between the various reward categories like VIP Special, Launch Special, Super Early Bird, and Kickstarter Special?
Each reward category represents a different phase and discount rate in our campaign, designed to reward our earliest backers for their enthusiasm and trust:
VIP Special: Our premier deals, available for the first 48 hours from launch.
Launch Special: A special rate given in the initial days, post the VIP phase.
Super Early Bird: Exclusive rates available for a short time after the Launch Special.
Early Bird & KS Specials: Our standard rewards, available throughout the campaign.
All rewards, irrespective of their category, come with the same components. The main differences lie in pricing and availability. As the campaign progresses, early reward tiers might get fully claimed. We believe in giving our early supporters the best deals as a token of our appreciation. Secure the best available deal early on!
Last updated: October 17, 2023 05:28
Will there be a removable wall tape option for WallZap?
We’re actively exploring the introduction of a removable wall tape option alongside our primary screw design. While we cannot guarantee its availability, it’s highly likely that this alternative mounting method will be offered as an add-on in the pledge manager post-campaign. We appreciate the diverse preferences of our backers and are committed to meeting those needs.
Last updated: October 17, 2023 05:28
Any other questions?
Feel free to drop a comment on the campaign or reach us via email at [email protected] at any time!
Last updated: October 17, 2023 02:37
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.